HOW TO ORDER

Shopping on froufrouz.com couldn't be easier : simply browse our website or use the search engine. Make your selection and click "Add to Cart". Then click on the shopping bag and follow the on-screen instructions.

How can I pay ?

Customers may pay for their purchases with a debit/credit card (Visa or Mastercard) or via PayPal. Be sure your financial information is never communicated to Froufrouz.

With Paypal, the system encrypts and protects your card number once and for all. Pay online by simply indicating your email address and your password. It's easy, safe and completely free !

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Customs policies vary widely from country to country. Please contact your local customs office for further information.

 

ORDER STATUS

If you chose the standard delivery option, any order placed before 1pm (Monday to Friday included) is processed on the same day, i.e. it is destocked, controlled, packaged, stamped and dispatched. Orders placed after 1pm are given top priority on the next working day. You can't track your order but we assure you that you will receive it in the shortest possible time ! It's 100% guaranteed !

If you have opted for the Premium delivery, any order placed before 1pm will be shipped the same day. You will be able to track the parcel by clicking on the following link : https://www.laposte.fr/trackyourparcel

Please note that the international delivery is generally made within 7 working days from the sending of the parcel but it depends on the delivery country and the delivery option you chose (Standard or Premium).

 

SECURE PAYMENT

So that we can offer you the best quality of service, Froufrouz has teamed up with some respected partners : Paypal and Payplug. 

We ensure safe transactions and respect your personal information

It's easy, 100% safe and fast !


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